***YOUR SHIPPING NAME AND ADDRESS ENTERED ON OUR WEBSITE DURING CHECKOUT MUST BE THE SAME ON YOUR PAYPAL ACCOUNT. IF NOT, WE’LL ISSUE A REFUND AND YOU WON’T GET YOUR FULL AMOUNT BECAUSE PAYPAL FEE IS NONREFUNDABLE. THIS ALSO APPLIES IF YOU WISH TO CANCEL AN ORDER DUE TO PUTTING A WRONG ADDRESS OR CHANGING YOUR MIND ABOUT AN ORDER BEFORE IT’S SHIPPED!!***
Orders ship between 3-5 Business days!! We may ship using USPS or DHL.
All Wigs are shipped with the extra lace (We do not cut it off, please do not request for this). We do not style or lay baby hair for customers. Braided Wigs are not light weight.
*Please do not order if you are not use to the weight of braided wigs. In general, full lace wigs are the LIGHTEST weight wigs!
** Frontal and Closure wigs cannot be held in a FULL bun! Only Full lace wigs can be held in a full bun/ponytails (EXCEPTIONS AND CONDITIONS MAY APPLY).
Appearance of wig may appear different on picture than real life( such as size strands, color due to lightening etc…) Tracking numbers are added to Paypal and website which you will receive via email. please ensure to use a working email and be sure to check your emails regularly.
Upon receiving your wig and you are dissatisfied, please contact us IMMEDIATELY via official business email (DO NOT USE OUR PAYPAL EMAIL!!!) and we will solve your problem as best as we can.